Privacy Policy
Last updated: October 1, 2026
Welcome to LexiCalm (“we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal data of our users (“you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and our website.
1. Information We Collect
A. Information You Provide
- Account & Profile Data: When you create an account, customize your profile, or unlock avatars, banners, and borders, we store your chosen username, cosmetic selections, and gameplay preferences.
- Support Inquiries: If you contact us for customer support or feedback, we collect your email address and any information you provide in your message.
B. Information Automatically Collected
- Gameplay & Progression Data: Scores, completed daily quests, levels, experience points (XP), coins, and leaderboard statistics across game modes (e.g., LexiFlow and LexiClear).
- Device & Usage Information: Device type, operating system version, app version, language settings, and general diagnostic data to ensure game performance and stability.
2. How We Use Your Information
We use the collected information for the following purposes:
- Game Operation: To facilitate gameplay, track achievements, and display real-time global and regional leaderboards.
- Profile Customization: To persist your unlocked cosmetic items and personal settings.
- Service Improvements: To detect crashes, improve responsiveness, and balance game mechanics.
- Communication: To respond to customer inquiries and communicate important updates regarding the game or terms.
3. Data Storage & Security
We implement reasonable administrative, technical, and physical security measures to protect your information against unauthorized access, loss, alteration, or misuse. Game progress and leaderboard rankings are securely synced with cloud infrastructure.
4. Third-Party Services
LexiCalm may integrate with trusted third-party providers for platform services, such as:
- Apple App Store & Google Play Store: For app distribution and in-app purchases.
- Analytics: Aggregated metrics to analyze app stability and user engagement.
These third parties adhere to strict data privacy standards and process data in accordance with their respective privacy policies.
5. Your Rights & Choices
Depending on your jurisdiction (such as the GDPR in the European Economic Area), you have rights regarding your personal data:
- Access & Portability: Request a copy of your personal data.
- Correction: Request correction of any inaccurate information.
- Deletion: Request the deletion of your account and associated gameplay records.
To exercise any of these rights, please contact our support team.
6. Children’s Privacy
LexiCalm is designed as a family-friendly word puzzle experience. We do not knowingly collect personal identifiable information from children under the age of 13 (or under 16 in certain jurisdictions) without verifiable parental consent.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational or regulatory changes. The updated version will be indicated by the “Last updated” date at the top of this page.
8. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data handling practices, please contact us at:
- Email: contact@lexicalm.app